SPEAKERS

Nancy Giordano

Exponential Strategist, Business Futurist & Best-Selling Author

Described as endlessly optimistic, Nancy is a strategic futurist, corporate strategist, and bestselling author who has consulted on a portfolio of $60+ billion well-known brands and given more than 100+ global keynotes. With a drive to help enterprise organizations and visionary leaders transform to meet the escalating expectations ahead, she is recognized as one of the world’s top female futurists, and founder of the Femme Futurists Society.

Her expertise and experiences range from A.I., to frozen foods, to reinventing the internet, and all of her projects have a key common denominator: transitioning away from the extractive operating systems and outdated business thinking that no longer holds up… to create the more sustainable, inclusive and dynamic solutions the future demands.

Author of the Amazon bestselling book Leadering: The Ways Visionary Leaders Play Bigger, Nancy is a frequent panelist at South by Southwest, global keynote speaker, Singularity University guest lecture, and world’s first TEDx licensee. She advises leaders on the organizational structures and new mindsets necessary to effectively harness the significant technology innovations heading our way and ensure a safe and thriving future for us all.

Henry Aguda

Digital Infrastructure Sector Lead, Private Sector Advisory Council

Henry is a leader at the forefront of digital transformation in the Philippines. As the head of the Digital Infrastructure Group within the Private Sector Advisory Council (PSAC), he champions the cause of digitalization in the country. Under his leadership, Henry has driven the Go Digital Pilipinas (GDP) initiative, which advocates for robust private sector involvement in advancing digitalization across government agencies.

Jimit Arora

Partner, Everest Group

Jimit leads Everest Group’s practice focused on serving enterprise customers. This responsibility spans Everest Group’s research offerings focused on executives in IT, sourcing & vendor management, and shared services. Jimit manages a team of analysts dedicated to serving clients (primarily Fortune 500 companies) on a variety of issues related to their technology and sourcing estates through a combination of published research and custom decision-support engagements. Jimit has significant expertise working with financial services, healthcare and hi-tech enterprises on issues such as sourcing strategy, service provider selection, digital transformation, portfolio optimization, global delivery locations, and risk management.

Gino Borromeo

Chief Strategy Officer, BBDO Guerrero

Gino leads the Strategy at BBDO Guerrero, a multi-awarded marketing communications agency dedicated to its mission to bring Filipino creativity to a world stage. He brings 20 years of hands-on experience for brands at the local, regional and global levels. Prior, Gino was VP – Corporate Strategy at SM Supermalls, and Chief Strategy Officer at McCann Worldgroup Philippines where with his leadership, the agency was a consistent effectiveness awards winner.

Grace David

Chief Executive Officer, Edukasyon.ph

Grace leads the transformation of Edukasyon.ph, the Philippines’ leading edtech platform, into a realm of empowerment, meaning, and joy. The learning experience is being reimagined from the traditional to integration of digital landscapes, where learners can now explore their passions, uncover new paths, and embrace various avenues of knowledge. Having assumed the role of CEO in 2020, Grace brings over 15 years of expertise in brand management, marketing, and sales from prestigious local, regional, and global institutions such as San Miguel Corporation, Kraft, Mondelez, and Kerry. Her educational background includes studies at San Beda College Alabang and the successful completion of a Global Executive MBA at INSEAD.

Jim Donovan

Co-founder and CEO, ADEC Innovations

Jim is a dedicated entrepreneur with a passion for impact investing that combines financial return with measurable social and environmental impact. He has focused his businesses in the areas of sustainability, healthcare, education, technology, and data management. As the CEO and Co-Founder of ADEC Innovations, he leads the delivery of innovative Environmental, Social and Governance (ESG) solutions to Fortune 1000 companies.

DAVID GUERRERO

CREATIVE CHAIRMAN, BBDO GUERRERO

David put his name on the door of BBDO Guerrero, Manila in 1998. Since then the office has consistently been one of the most awarded agencies in the region. Campaign Brief’s “The Work” places BBDO Guerrero in the top 10 in Asia for 2022, and The Drum Asia Pacific ranks the agency in the top 30 in APAC. He has been named Creative of the Year for South East Asia, and serves as Trustee for Creative Services in the 4As.

JACK MADRID

PRESIDENT & CEO, IT & BUSINESS PROCESS ASSOCIATION OF THE PHILIPPINES

As the President and CEO of IBPAP, the primary trade body and advocacy group of the IT-BPM sector in the Philippines, Jack is responsible for ensuring the country retains its renown as a global leader for IT-BPM services. He and his team launched the Philippine IT-BPM Industry Roadmap 2028, the sector’s blueprint for creating 1.1 million new jobs, becoming a US$59 billion industry with 2.5 million employees, and contributing 8.9% to the country’s GDP. Jack is a champion of the Filipino talent and an advocate of the IT-BPM employee, with IBPAP playing a critical role in promoting workplace flexibility and hybrid work for the sector.

Malou Ocampo-Quiambao

Site Director, DXC Global Delivery Network Philippines

Malou is the Center Leader for DXC’s Global Delivery Network (GDN) Philippines. With over 20 years of innovative IT experience across HP/HPE/DXC, she has taken on diverse roles spanning account management, service delivery, SAP applications management, and client delivery management. She is a certified ITIL 4 Managing Professional, ITIL v3 Expert, SAP SRM consultant and SAFe 4 Agilist. She was also part of the pioneer class for Accelerate: Women Leaders in Technology Program which included DXC’s top 50 female leaders across the globe. Malou holds a Bachelor of Electronics and Communications Engineering degree from the University of Santo Tomas Manila.

Hon. Alfredo “Fred” E. Pascual

Secretary, Department of Trade and Industry

Alfredo E. Pascual is the Secretary of the Department of Trade and Industry (DTI). At the time of his appointment in June 2022, he was President of the Management Association of the Philippines (MAP). Over the past four decades, he has contributed to society, serving four national and international institutions, viz.: President and CEO of the Institute of Corporate Directors in 2018 and 2019; President and Co-Chair of the University of the Philippines System from 2011 to 2017 and Alumni Regent in 2009 and 2010; in various positions at the Asian Development Bank from 1989 to 2008; and the Asian Institute of Management as a finance professor in the 1980s.

Jeremy Prepscius

Managing Director, Sustainable Supply Chains, Asia-Pacific Sustainability Centre of Excellence, PwC Hong Kong

Jeremy is the Asia Pacific Sustainable Supply Chain Lead in PwC’s Asia Pacific Sustainability Virtual Centre of Excellence. Working on the externalities of global supply chains and their impacts across Asia for the past two decades has built his insights into how technology, regulatory environments, transparency, policy and purchasing practices all intersect and drive social, environmental, and governance impacts and performance.  This intersectionality is where Jeremy provides specialist knowledge for embedding ESG within the strategies and supply chains of some of the largest companies in the Asia region and globally.

Tamer Aboualy

Head of APAC Security Consulting & Services, Vice President & Managing Partner, IBM Security

Tamer is a Managing Partner and the Head of IBM APAC Cyber Security Services. He is a cyber security expert with over 20 years of global experience, and is an expert in remediating destructive malware and OT/IT security incidents, security operations centers, and applied cryptography. Tamer has 10 security patents in AI security use cases, OT/IIoT/IOT security threat modelling, intrusion protection, cloud security, vulnerability classification, security behavior modelling, ransomware prevention, and others.

Annalyn Cuisia

Chief Executive Officer, Traxion Tech

Ann spearheads her company’s innovation through its pioneering brands which are digiCOOP – a cooperative centered digital platform, DxBANK – the newest digital bank as a service, the country’s first QR-based Cash Teller Machine [CTM] and more. With vast IT experience at RCBC, Citibank, and Robinsons Land Corp, she redefined banking through digitalization. Ann also leads the development of Traxion ProTech, her company’s cutting-edge cybersecurity solution.

Hon. Gerald Divinagracia

Undersecretary, Anti-Red Tape Authority

Undersecretary Gerald Divinagracia is ARTA’s newly appointed Deputy Director General for Operations. Before being appointed in the said position, Undersecretary Divinagracia has 27 years of experience in the field of Information and Communications Technology, focusing on organizational and enterprise business process transformations. Moreover, he earned his Master’s degree in Business Process Management at Queensland University of Technology, as an Australia Awards Scholar and was able to graduate with high distinctions. With his expertise in business process management, he envisions to better the way we deliver government services through process streamlining and reengineering, thereby promoting ease of doing business and transformative digitalization

John Garrity

Chief of Party, USAID’s Better Access and Connectivity (BEACON) Activity

John is Chief of Party for USAID/Philippines’ Better Access and Connectivity (BEACON) activity, a USAID program to improve digital connectivity infrastructure, the ICT enabling environment, and cybersecurity capacity in the Philippines. His background is as an economist, policy advisor and project manager with twenty years of experience working on economic development issues in the public sector at the state, federal and international levels, and in the private sector. His focus is on digital inclusion programs, universal access policy and last-mile connectivity deployments to foster effective universal Internet adoption for inclusive growth and poverty alleviation.

Jericho Go

President and CEO, RL Commercial Reit, Inc.

Jericho is the President and Chief Officer of RCR. He also serves as the Senior Vice President and Business Unit General Manager of Robinsons Offices in Robinsons Land Corporation. He is concurrently the President and Chief Executive Officer of Robinsons DoubleDragon Corp. and member of the Board of Directors of Robinsons Equitable Tower Condominium Corporation, Robinsons Summit Center Condominium Corporation and Galleria Corporate Center Condominium Corporation. He has over 29 years of experience in the field of real estate and was responsible for filing and registering the Philippines’ very first IT park with the Philippine Economic Zone Authority (PEZA) in 1997.

David Hardoon

Chief Executive Officer, Aboitiz Data Innovation

Group Chief Data and AI Officer, Union Bank of the Philippines

Prior to his current roles, David was the Monetary Authority of Singapore (MAS)’s first appointed Chief Data Officer and Head of Data Analytics Group reporting to the agency’s Deputy Managing Director for Financial Supervision and subsequently Special Advisor for Artificial Intelligence reporting to Deputy Managing Director for Markets and Development. In these roles, he led the development of the AI strategy both for MAS and Singapore’s financial sector as well as driving efforts in promoting open cross-border data flows.

Amit Jagga

SVP & Country Leader, Concentrix Philippines

Amit is the Senior Vice President & Country Leader at Concentrix Philippines, a global leader in customer engagement services. In this role, Amit is responsible for the management of Concentrix’ 48 operating sites and approximately 100K staff in the Philippines. Amit is a seasoned leader with experience in multiple roles within the organization over the last 23 years, spanning across multiple verticals and geos. He was part of the Concentrix India Leadership team for many years before taking on leadership roles in the Philippines. He has a proven track record of managing large teams and is extremely passionate about developing leaders for the future.

Jeffrey Johnson

Chief People Officer and Chief of Staff, Teleperformance Philippines

Jeffrey, or JJ, is a passionate leader who works to drive performance at all levels of the organization by focusing on execution, quality, and teamwork. He is the executive lead for people management, talent development and communications in the world’s leading customer experience management company. As Chief People Officer and Chief of Staff, Jeffrey leads the people operations teams of Teleperformance to fulfill their vision of being the catalyst for the long-term growth and stability of the organization. Jeffrey’s team of over 3,000 professionals help drive a diverse, equitable, and inclusive culture that has been certified as a Great Place to Work® from 2018 to present.

Ronnie Latinazo

Country General Manager, Dell Technologies Philippines

Ronnie leads the Dell Technologies Philippines’ commercial business, with responsibility for driving Dell Technologies growth and presence among large and medium corporate customers, as well as the public sector. Ronnie provides strategic direction to drive opportunities in the commercial segment, managing the sales team towards effective execution and delivery of exceptional customer experience and enterprise solutions for corporate customers in Philippines. He brings with him a wealth of experience having spent 30 years in sales leadership roles in the technology industry, including software, hardware, and services.

David Leechiu

Co-founder and CEO, Leechiu Property Consultants

David is the CEO of Leechiu Property Consultants, Inc. (LPC). He has 27 years of experience in real estate and is considered the leading commercial real estate broker in the Philippines. David is in charge of the lease arrangement of more than 1 million square meters of office space and sold more than 2 billion in real estate.

Dominic “Doc” Ligot

Founder, CEO and CTO, CirroLytix Research Services

Doc founded CirroLytix, a social impact AI company, and Data Ethics PH, an online community focused on social issues such as data privacy, data security, AI-driven discrimination, data liabilities, data ownership rights, and data poverty. Doc co-authored the Masters in Applied Business Analytics degree of the University of Asia and the Pacific and led the development of the nationwide data science education program Project SPARTA. He also co-founded the Analytics Association of the Philippines (AAP) and is a Board of Trustees member of the Philippine Center for Investigative Journalism (PCIJ).

Peter Maquera

Chief Executive Officer, Microsoft Philippines

As CEO of Microsoft Philippines, Peter is responsible for accelerating the AI, cloud, cybersecurity and digital transformation journey of every business in the country, helping the nation build resilience through digital skills and empowering digital-first companies and start-ups with the tools to scale their innovation. Peter has extensive experience in building and transforming companies, from early-stage development to market leadership across various industries including technology, telecommunications, business process outsourcing, real estate, and financial services.

Hon. Rafael Salvador Chua Medina

Senior Board Member of the Sangguniang Panlalawigan, Province of Ilocos Norte

Hon. Rafael Chua Medina is the Senior Board Member of the second legislative district of Ilocos Norte Province, elected in 2022 for his first term. He is the Committee Chair of environmental concerns and natural resources, and public works, where he spearheads various programs to protect and improve the province’s ecology and infrastructure. He also has a strong background in youth leadership, having served as the Provincial SK-Federated President before joining the provincial board. In this role, he championed several causes such as mental health awareness, LGBTQIA+ rights, anti-drug campaigns, and responsible social media use among the young people of Ilocos Norte. Hon. Medina is passionate about using his technological savvy to foster a conducive business environment in the province and to promote its economic development.

Ivic Mueco

Managing Director, Optum Global Solutions

Ivic is responsible for overseeing Optum Global Solutions from a strategy, execution/delivery, governance, and oversight perspective. Under her helm, Optum’s revenue in the Philippines reached 18.3B in 2022 and headcount has quickly grown to over 20,000 since she joined the organization in 2020. Ivic’s transformative style of leadership has inspired positive change, not only in the organization but in its individual members. With her guidance and leadership, her colleagues are empowered to excel in a high-performance and agile work environment.

Sara Murphy

President and CEO, Capital One Philippines

Sara is the President and CEO of Capital One Philippines. She leads a team of 4,000+ associates in the Philippines. During her 25 year career with Capital One she has created premier servicing strategies, launched Capital One’s work at home capability in 2010 and led the pandemic deployment of work from home for 15k associates across the Enterprise.

Armielyn Obinguar

Chief Technology Officer and Co-Founder, Safe – Midman App

Armielyn is the Chief Technology Officer and Co-Founder of Safe – Midman App, recently nominated as Startup of the Year 2023. She’s celebrated for her AI contributions, receiving the AI for Humanitarian Action Women in AI APAC 2023 award. At the Asia Pacific Region Women in AI 2023 event in Sydney, Australia, she was recognized for her active role in AI for Humanitarian Action. Armielyn is a distinguished individual contributor and AI change maker, earning accolades for her open-source projects in computer vision and natural language processing. She also leads AI and tech communities and is dedicated to employing AI to ensure safety and transparency in Fintech products, aligning with her mission of making a positive tech-driven impact.

Jose Nery “Bub” Ong

President and CEO, Pueblo de Panay, Inc.

Bub is President and CEO of Pueblo de Panay, Inc., owner and developer of 670-hectare Pueblo de Panay Township in Roxas City, Capiz. In developing Pueblo de Panay TechnoPark, he brought in a large-scale IT-BPM company as the first major ICT investment in Northern Panay Island. Largely through his efforts, Roxas City was declared one of the Philippines’ “25 Digital Cities” in 2020.

Marc Patrick

CEO, Sarbele-Labs & Executive Advisor, NCC Group

Marc is a renowned global expert in offshoring, digitization, and organizational transformation. With an extensive background in advising diverse clients on transformation strategies, workforce integration, and customer journey simplification, he’s partnered with prominent names including HSBC and Barclays Capital. Marc’s recent endeavors include establishing an Asia delivery center for NCC Group, a leading figure in cybersecurity and risk mitigation.

Patrick P. Patriwirawan

Director IV, Bureau of Local Employment, DOLE

Patrick is the Director IV of the Bureau of Local Employment. For over 10 years, he has gained experience in labor policy analysis and research in the areas of labor relations and public sector unionism, worker displacement and unemployment protection, labor market analysis in selected sectors, and overseas employment starting as Labor and Employment Officer II in 2012. He received his Master of Industrial Relations degree from the School of Labor and Industrial Relations at the University of the Philippines – Diliman and his Bachelor of Arts degree in Behavioral Sciences cum laude from the University of the Philippines – Manila. He has been registered in the roster of the Career Executive Service Eligibles since 2019.

Gina Romero

Co-founder, Connected Women AI

Gina is a Filipino-British entrepreneur, community builder, and technology advocate. She is the Founder and Head of Special Projects at Connected Women, a socially responsible AI and digital task outsourcing community that aims to improve the lives of Filipino women through meaningful online work. Connected Women has received global recognition in the categories of inclusive innovation, the future of work, e-employment and women’s empowerment. Gina is a proud recipient of the TOWNS award (The Outstanding Women in the Nations Service) which recognizes outstanding dedication, exceptional talent, and a history of contributing positively to society.

Aseem Roy

Board Trustee, IBPAP

Country Head and General Manager, Wipro Philippines

With over 20+ years in the industry, he has excelled in roles spanning business process management, service delivery, transition, process excellence, and green field setup. As Wipro Ltd’s Philippines geo head, he spearheads digital & transformation initiatives in the region. His leadership made Wipro, the Philippines’ largest India-based firm and Visayas’ top private employer. Moreover, he leads the presidency of CIB.O and holds a board seat at iBPAP, advancing countryside development infrastructure via the “Regional pioneering model”.

Victor Silvino

Chief Executive Officer, MDI Novare

Victor is a transformational leader with more than 30 years of proven track record of success and respect in the digital and technology industry. He has demonstrated his expertise in growing businesses, launching digital platforms, achieving double-digit growth, and establishing business partner ecosystems both in the Philippines and abroad for global tech giants like IBM and VMWare.

Genevieve So

VP of Data Platforms Delivery, Thinking Machines

Genevieve has over fifteen years experience in delivery of enterprise software services to fortune 500 clients, leading implementations in North America and supporting global rollouts. As VP of Data Platforms and Delivery, she oversees the successful delivery of data platforms projects by building and leading a team of 60+ members across 6 data platform subteams – Business Intelligence, Data Engineering, Analytics Engineering, Software Engineering, DataOps Support, Enablement, and Project Management. Before joining Thinking Machines, Genevieve led the professional services organization of SugarCRM, with 10 years experience of deploying CRM systems for global enterprises and SMB clients. She graduated from McGill University with Distinction, double major in Finance, Information Systems, and Math.

Rain Tan

Vice President, People Team, Optum Global Solutions

Rain leads the People Team of Optum, part of the UnitedHealth Group, for the Philippines, Colombia and Puerto Rico. He brings to this role more than 20 years of experience in Human Resources, Business Development and Operations across the region – including the Philippines, India, Malaysia, China, and the Americas. Aside from playing a pivotal role in building the company’s pandemic response and remote – working strategy – Rain was also able to revamp Optum’s compensation model for advocates and clinicians, create employee-driven diversity and inclusion channels, and enhance healthcare access for its team members, resulting to best-in-class employee satisfaction and retention.

Nora Terrado

Chief Country Executive, Carelon Global Solutions Philippines, Inc.

As the Chief Country Executive of Carelon Global Solutions Philippines, Nora Terrado leads its business expansion and transformation in the country. Prior to Carelon, Nora held key executive level roles in organizations like the Circle Freight International, James Martin+Co, Headstrong Philippines, and the Department of Trade and Industry, and serving in boards of industry associations including the Healthcare Information Management Association of the Philippines (HIMAP), IT and Business Process Association of the Philippines (IBPAP), and the Philippine Software Industry Association (PSIA).   She is an avid learner even beyond her education in Commerce, Liberal Arts, and Strategic Business Economics, and believes that the digital world requires leaders who model creativity, inclusivity, and collaboration. She supports countryside development and the startup community through projects that improve the creative, tech, and healthcare ecosystems.

ARVIN YASON

Managing Director, Accenture Technology in the Philippines

Arvin is the lead of the Accenture Philippine Hub for Innovation (PHI). Through his role, he is responsible for scaling innovation and the use of modern methodologies & technologies in the journey to Living Systems. PHI offers access to Accenture’s global Innovation Network including partnerships with start-ups and open innovation partners through Accenture Ventures as well as solutions using cutting edge technologies through Accenture Labs. Lastly, the PHI offers prototyping and proof of concept capabilities for Accenture’s global clients.

Nicki Agcaoili

Board Trustee, IBPAP

Chief Strategy and Planning Officer, Carelon Global Solutions Philippines, Inc.

Nicki holds the position of Chief Strategy and Planning Officer at Carelon Global Solutions Philippines, Inc., where he oversees the seamless execution of strategies, while cultivating an environment of innovation and efficiency. With over 20 years of experience, he has led diverse teams across regions for companies like TTEC, Convergys, and Sykes Asia. He has also spearheaded initiatives aimed at developing and strengthening relationships with investors, key government partners, and other stakeholders in the IT & Business Process Association of the Philippines (IBPAP). He was elected as IBPAP Board Trustee from 2023 to 2024. Additionally, Nicki is the founder of Compass PH, a startup dedicated to supporting Overseas Filipino Workers.

Indraneel “Indy” Banerjee

Partner, McKinsey

Indy leads McKinsey’s global Outsourcing and Offshoring practice and the Firm’s Service Operations and Technology Strategy Service lines for Asia. A Partner in McKinsey’s Bengaluru office, Indy is a leading Global expert in Next Generation Operating Models. He specializes in designing, negotiating, transitioning and operationalizing global services programs. Indy has led 90+ global programs for Fortune 250 companies across 28 countries and supported creation of the country IT/ BPO/ Talent strategies for 7 countries. Indy holds a Bachelors in Planning and an MBA from IIM Calcutta. Prior to McKinsey, he held leadership positions at General Electric and General Motors in their Global delivery organizations. He was earlier a partner at ISG and started his career with Procter & Gamble.

Nathan Bell

Partner, Digital Practice, Kearney

Nathan, a seasoned Digital adviser with over 25 years of business experience, currently guiding organizations through the intricate digital terrain. Nathan focuses on bridging the divide between business and technology, specializing in transformation programs, fostering data-driven cultures, and optimizing digital assets and organizational structures. As the former Chief Digital Officer at M1, Nathan orchestrated a remarkable transformation, turning the telecommunications company into a digital service provider, implementing hyper-personalized customer interactions, reducing product time-to-market, and championing data-driven decision-making. His visionary leadership propelled M1 into a new era. Nathan’s extensive global journey includes transformative roles at Telstra, BT Global Services, KPN, and Infonet. Recognized as a leading CDO/CIO of Asia by CIO Magazine and a global leading CDO by HPE, Nathan is a sought-after speaker, providing keynote presentations and innovation sessions on business reimagining, team development, and digital transformation worldwide. Beyond his professional experience, Nathan used to be a radio DJ during his University years, adding a unique touch to his multifaceted career.

Kaye Bondoc-Dela Cruz

Vice President and Head of the IT-BPM Group, PLDT Enterprise

Kaye is currently the Vice President and Head of the IT-BPM Group of PLDT Enterprise. A visionary leader who combines her extensive background in IT-BPM with a keen focus on corporate management. Her strategic acumen, leadership skills, and commitment to excellence make her a valuable resource for organizations aiming to thrive in technology-driven solutions and corporate collaborations. Her profile showcases an extraordinary journey characterized by purpose-driven leadership, technological expertise, and a profound commitment to driving excellence in the IT-BPM sector.

Ma. Rhodora “Ayhee” Campos

Board Trustee, IBPAP

Senior Regional DC Head for the Philippines & Malaysia, Infosys BPM

Ayhee is the Country Head of Infosys BPM Philippines. As the Country Head, she manages the overall operations of Infosys BPM in the Philippines and is responsible for increasing the Infosys footprint in the country. She leads the transformation journey for Infosys BPM Philippines and its clients. A strong practitioner in balancing the Head and Heart quotient, Ayhee is an #Infoscion leader known for her passion in bringing the Infosys brand of innovation and excellence in reimagining business process and people management.

Francisco “Cocoy” Claravall

VP for Partner Ecosystem, Globe Business

Cocoy currently leads a team that focuses on evaluating new products, designing customer journeys, and bringing new product offerings to the market. Prior to this role, Cocoy was head for Product Development & Management of Globe’s Consumer products in broadband and mobile. He also held various positions in the areas of Sales, Presales, Product, and Business Development of Globe Business. Other work experience includes stints in Cisco Systems, Motorola, and Accenture. He has an MBA from Ateneo, and is a cum laude graduate of Electrical Engineering from Saint Louis University. When not solving ICT business problems, he writes songs, curates playlists, and performs as an Indie Christian artist.

CELESTE ILAGAN

CHIEF POLICY & REGULATORY AFFAIRS OFFICER, IT & BUSINESS PROCESS ASSOCIATION OF THE PHILIPPINES

Celeste has oversight of all government-related initiatives and is responsible for championing the Philippine IT-BPM sector during key discussions with policymakers and regulatory officers. She ensures that IBPAP consistently leads and stays ahead of legislative and regulatory changes that impact the industry, and proposes enabling policies that strengthen the country’s competitiveness.

Paolo la’O

Board Trustee, IBPAP

Country Head, Dexcom Philippines

Currently the Country Head for Dexcom Philippines, Paolo is primarily responsible for the overall management of the Manila and Cebu operations, providing leadership for developing, implementing, and communicating the overall strategy for the country, supporting local talent, driving value to global stakeholders and enhancing employee experience. Paolo is a senior global business services executive with over 20 years of management experience in the Philippines, United States, and India, primarily in the Banking and Financial Services sector. He is a Trustee of the IBPAP and is a well-connected and respected representative of the IT-BPM industry in the Philippines.

Tonichi Parekh

VP, Service Delivery, Concentrix Philippines

Tonichi holds the role of Vice President of Delivery at Concentrix Philippines, spearheading operational excellence in customer experience (CX) across a diverse client portfolio encompassing technology, retail, social content management, and in-country brand marketing and communications. In this capacity, she is driving the company’s reputation as an employer-of-choice and a model organization. With an extensive 25-year career dedicated to CX, Tonichi has held leadership roles in renowned organizations including Teleperformance and Genpact. Now in her fourth term as Board member of the Contact Center Association of the Philippines (CCAP), she passionately advocates for Data Privacy, Security, Innovation, and Fraud Prevention through the One Trust Link movement. Tonichi’s trailblazing leadership has garnered recognition, earning her a spot among the “100 Most Influential Filipino Women on LinkedIn” in both 2021 and 2023.

FRANKIE ANTOLIN

EXECUTIVE DIRECTOR FOR TALENT ATTRACTION & DEVELOPMENT, IBPAP

As the Executive Director for Talent Attraction & Development, Frankie Antolin leads the Talent Strategy of the IT & Business Process Association of the Philippines or IBPAP, including initiatives for industry awareness, career marketing, capability building, and workforce development to support the continued growth and competitiveness of the Philippine IT & Business Process Management (IT-BPM) sector.

Joseph “JP” Paperman

Board Trustee, IBPAP

Head of Operations, Capital One Philippines

JP is currently the Head of Operations at Capital One Philippines (C1PH) and a member of the Board of Trustees for IBPAP (IT and Business Process Association of the Philippines). He leads a team of 4,000+ associates across a broad and diverse array of functions and roles. He is also the leader of the Future of Work program, a multi-year journey focused on building C1PH’s long-term operating model as the industry evolves at an accelerated pace. Prior to working for Capital One, JP’s 20+ years of financial industry experience includes roles with Discover Financial Services and JP Morgan Chase, where he specialized in Training and Development, Operational Leadership and Organizational Strategy.

Ernalou “Balot” Amechachura-Del Rosario

Professional Life and Grief Coach

Balot is an author, Certified Aromatherapist and the International Director of NAHA in the Philippines, a Certified Meditation & Mindfulness Teacher, a Professional Life Coach, Certified Master Grief Coach, Certified Associate NLP Coach and a marketing consultant to more than ten local and international brands. She is also an Earth Reiki Master Teacher and Practitioner, Certified Kids and Prenatal and Postnatal Yoga Teacher, Certified Konscious Yin Yoga & Meditation Teacher, and a Certified Chakra Coach. She is currently taking her Masters in Developmental Psychology.

Anne Charisse Gail Bantiling

Workplace strategist and Principal Designer, Trends and Concepts

IDr. Anne Charisse Gail, MDes is a registered Interior Designer from De La Salle College of St. Benilde and Philippine School of Interior Design. She took up Masters in design from the University of New South Wales, Sydney, Australia. Her expertise is in Workplace Strategy, Change Management, Concept design and Place making. She worked as Workplace strategist and Principal designer for Trends and Concepts for 10 years then Workplace Strategist for Lendlease in Sydney. Currently, she is the Principal designer and Workplace Strategist for ID8 Sydney.

Grace Co

Content Creator

Grace, also known as Tita G, is a content creator who talks about the life of working millennials. In her professional life, she serves as a program manager for a multinational technology company. Her role involves spearheading campaigns, programs, and events in the education space. Additionally, she creates educational content for training sessions and speaking engagements.

Bo Discarga

Founder & CEO, Betterteem

Before founding Betterteem, Bo was recognized as a leader in developing strategies to improve employee experience. He worked for global companies such as Bank of America, Startek, Accenture, Quantrics, and JPMorgan Chase, where he helped identify pain points in employee experience and partnered with key stakeholders to develop sustainable plans to improve morale and engagement, resulting in better business delivery. With over fifteen years of experience managing employee experience and rewards and recognition in the offshoring and outsourcing sector, Bo understands the challenges of keeping a highly-performing organization and retaining critical talents sustainably. As the demographics of the workforce change rapidly, existing solutions struggle to keep up, which led to his founding of Betterteem.

Christopher “Chris” Eugenio

Trustee, Philippine Financial & Inter-Industry Pride

Chris is a proven operations strategist with more than 20 years of experience and a solid track record of success in building and managing leadership and functional teams for multinational organizations. He is a motivational speaker, training facilitator and volunteer coach and mentor. Chris has also taken active roles in leading business and industry associations in the Philippines: as former board member and advisor at the Global In-House Center Council of the Philippines, former member of the Talent Advisory Council of the IT and Business Process Association of the Philippines and, currently, as trustee at the Philippine Financial & Inter-Industry Pride.

Carla Lastimosa

Director, Manufacturing & Supply Chain, HR & Legal, Page Group

Carla joined Page Group in 2012 after 10 years of professional recruitment experience and worked in USA and Malaysia for 23 years prior returning home to Manila last July 2022. She is the DEI Champion for Page Group Philippines office. As a Partner at Page Executive; she recruits primarily in C level positions and senior management functions in the Philippines. Carla’s recruitment experience totals 20 years of which she has amassed broad knowledge of multiple industries including FMCG, Retail, E-Commerce, 3PL, Industrial and Services.

Cedric Martinez

Strategic Marketing Manager, D&V Philippines

Cedric is the Strategic Marketing Manager of D&V Philippines. He oversees the inbound marketing efforts of the company and is responsible for D&V Philippines’ inbound marketing strategy. He handles multiple teams responsible for content production, corporate communications, multimedia production, website management, and social media marketing. Before joining D&V Philippines, Cedric worked with leading consumer goods producers and international organizations in the market research industry.

James Rumohr

Co-founder and Chief Community Officer, KUMU

James is the co-founder and Chief Community Officer of Kumu, a social media live-streaming platform based in the Philippines. He currently oversees initiatives for the loyal and active user community in Kumu, appropriately nicknamed the “KUMUnity”. He now oversees the career development of over 2,000 content creators. His operations help provide pathways to content creators to become financially successful in both online and offline settings.

JURGEN TANPHO

General Manager, Philippines, Adec Innovations

Applying his 30+ years of experience in the BPO industry to ADEC Philippines, Jurgen leads the teams and facilities to set priorities and ensure deliverables are aligned with client needs. He spends his days trying to think how to keep his Gen Z colleagues interested and engaged. Went from Work from Home to Entertain at Home and Educate in Home. Manage to do so without being able sing, dance or cook.

DANIE LAUREL

NEWS ANCHOR, WRITER & PRODUCER, ONE NEWS

Danie is currently a News Anchor at Cignal TV’s One News, part of the largest media network in the Philippines and anchors the main business broadcast of the network BusinessWorld Live. She writes and produces her segments, produces guests, and goes on field for events and sit-down interviews. She has amassed more than 2,000 live broadcasts, both in studio and at home during the COVID-19 pandemic and has hosted or moderated close to 100 corporate events or industry conferences. Danie has just been awarded Best News Presenter/Anchor at the 25th Asian TV awards.